Why is my Organizer greyed out?

[George4Tacks · Accepted solution]

You are in the wrong year. For 2018 organizers, use the 2017 Lacerte Program. That is also where the proforma is. 

[molly]

I'm in the 2017 program.  Went to another computer and it is greyed out there as well.  We both have full access.

[abctax55]

OR...you don't have the final update for 2017 installed.  

(my money is on George's answer tho)

[molly]

I was just in it last week working on the engagement letter.

[George4Tacks]

Press F10, select the versions, Current 2018 Federal is 38.1128 and Proforma is 38.1112

[abctax55]

1) Reboot
2) WebSetUp & FORCE IT even if it says you are up-to-date (there was an update yesterday that impacted organizers...)

Still not working?
3) Call support