Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- updates
updates
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Smartbeancounte
Level 1
03-12-2021
11:15 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Lacerte keeps stating I have updates, but when I go to update, it starts listing the files and usual but then won't download them, but boots me out of the program if I say to continue. I log back in and I have to select the updates again. It is stuck on some kind of loop. I need to e-file. Can anyone help?
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
1 Comment 1
abctax55
Level 15
03-12-2021
11:33 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Try reinstalling the program using WebSetUp and force it to run even if it says you are up-to-date.
(Windows Start key > programs > Lacerte > then find the WebSetUp 2020 & click on it)
And no, you won't lose any data (but you should already have everything backed up anyway....)
Or find/download the Lacerte Tool Hub (which I have had ZERO success with...).
HumanKind... Be Both
