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In anticipation of the upcoming May 15th deadline, we've compiled a list of the most common questions here.
In anticipation of the upcoming May 15th deadline, we've compiled a list of the most common questions here.
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- Update won't download
Update won't download
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Lsebcpa
Level 1
12-04-2023
12:56 PM
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For the past three days, it gets to downloading 22INY.zip, then it hangs (even overnight). Is anyone else having problems downloading the update? And has anyone else had trouble posting questions on this piece of crap forum?
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3 Comments 3
abctax55
Level 15
12-04-2023
02:28 PM
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"....And has anyone else had trouble posting questions on this piece of crap forum?"
I haven't had any trouble posting questions, or getting help/answers, or even posting to help others with their questions.
But, I don't consider this forum a piece of crap. YMMV
"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
( Generic Comment )"
George4Tacks
Level 15
12-04-2023
04:04 PM
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What is in this zip file you are trying to download? If you are trying to install NY for 2022, use 2022 Lacerte Web Setup to do a new install and pick the extra states or modules you want.
Please recognize that when you post here, you are asking other users. If you really want to get frustrated with Lacerte Support - CALL THEM.
Here's wishing you many Happy Returns
djb
Level 2
12-04-2023
08:05 PM
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I have had these types of issues for the last few years. I'd love to hear if others experience them as well.
