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Unable to send protected file from DMS

lboydjdd
Level 2

I am not able to send a protected file from DMS.  I can email an unprotected file from within DMS, but Outlook will not come up when it is password protected.  Anyone know how to fix this?

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2 Comments 2
George4Tacks
Level 15

Is Outlook your default? https://accountants.intuit.com/support/en-us/help-article/manage-integrations/set-change-default-ema...

 


Answers are easy. Questions are hard!
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lboydjdd
Level 2

Yes it is.  I was able to send since I sent this message, but not sure what the issue was with a certain file.

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