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- Unable to log into 2021 and prior years (suddenly)
Unable to log into 2021 and prior years (suddenly)
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RESEA
Level 2
a week ago
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I updated Lacerte years 2016 and forward last year (2023) upon notification to do so due to a log-in change. I have been able to log into all years until today I discovered I get this message for years 2021 and earlier: Unable to validate your online credentials Please try again later. The 2023 and 2022 program does open, how
The 2022 and 2023 programs open, however the critical alerts bar is missing and when executed the command from the button in the icon bar nothing appears.
I have not reloaded all of the programs since I did that last year to continue log in ability. Does anyone in the community have similar a similar experience?
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George4Tacks
Level 15
Saturday
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Do what you did last year, AGAIN!
Here's wishing you many Happy Returns
