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TY21 Help Window not helpful?

cottongin
Level 2

The TY21 program "Help" window that can you can 'Open/Hide" at the bottom of the "Detail" tab doesn't list relevant "Common Questions" or provide information about the data entry fields as it has with past years.  Do I have a setup problem or has Lacerte discontinued this feature?  If so, that "Help" window is useless. 

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4 Comments 4
George4Tacks
Level 15
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cottongin
Level 2

Thanks - I can see the pane and can toggle on/off on start-up.  My issue is what information isn't in the pane.  No detail about input fields, etc.   

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George4Tacks
Level 15

Do you mean pressing F1 in an input field? 


Here's wishing you many Happy Returns
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cottongin
Level 2

Essentially, yes.  F1 info is functioning fine.  Prior year software would auto display F1 info in the widget/window at the bottom of the screen as you moved between input fields.  It isn't doing this in 2021.  I am used to seeing it populate in the "Help" window along with on-topic common questions.  Less work than pressing F1.

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