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Side by Side Configuration is incorrect error message

alanterry1000
Level 1

Cannot log into 23 Lacerte software

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George4Tacks
Level 15

https://www.google.com/search?q=Side+by+Side+Configuration+is+incorrect leads me to believe it is a Visual C++ issue. 

Go to settings  > Apps > Microsoft Visual C ++ and you should have a bunch of them. I see 2 in mine installed in the last 2 months. 

From this my GUESS is to use the Force install found in Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

 


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