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Where do i find the "white paper"?

Level 1
We were told by your tech guys we needed to reconfigure our system per the white paper.  we do not know which white paper nor where to find it.
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4 Comments 4
Level 15

I don't know where the Lacerte "white paper" is, but I think I would have stayed on the line until they told me where to find it.

Slava Ukraini!
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Level 15

Maybe try this instead?  https://bit.ly/3pLowWw 

Level 15

Here are system requirements https://proconnect.intuit.com/community/product-system-requirements/help/2020-lacerte-system-require...


Here's wishing you many Happy Returns
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Level 15

I would start with the program Settings:


This is not for Tax Preparation, but program install and implementation.

"Level Up" is a gaming function, not a real life function.