Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View Lacerte Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View Lacerte Hot Topics.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- Re: Unable to log into 2021 and prior years (suddenly)
Unable to log into 2021 and prior years (suddenly)
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
RESEA
Level 2
07-20-2024
09:02 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I updated Lacerte years 2016 and forward last year (2023) upon notification to do so due to a log-in change. I have been able to log into all years until today I discovered I get this message for years 2021 and earlier: Unable to validate your online credentials Please try again later. The 2023 and 2022 program does open, how
The 2022 and 2023 programs open, however the critical alerts bar is missing and when executed the command from the button in the icon bar nothing appears.
I have not reloaded all of the programs since I did that last year to continue log in ability. Does anyone in the community have similar a similar experience?
Labels
1 Comment 1
George4Tacks
Level 15
07-20-2024
11:36 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Do what you did last year, AGAIN!
Answers are easy. Questions are hard!
