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Unable to efile for California - Error codes 54 and 1702

SRH
Level 1

Keep getting this error when trying to efile for California. When we try to update the software it says you have the most up to date version. Anyone hitting the same issue or know how to fix this? Also unclear if the transmission failure notification is a glitch itself and the return is in fact successfully efiled......

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2 Comments 2
George4Tacks
Level 15

I believe error 54 is related to the fact that some of the forms are not yet available. 


Answers are easy. Questions are hard!
SRH
Level 1

Hey, we are filing for CA and those forms are definitely available. Managed to fix the error by re-installing the latest Lacerte update even though we had already done this. Efile is now working again for California. Just in case that helps anyone else that might be reading this....