Product problems

Forum|Forum|5 years ago
January 14, 2021
7 replies
30 views

I can't edit anything (add new assets or edit descriptions of existing assets) in a Form 706 (Tax Yr. 19) I've been working on. I edited it a week ago without trouble. Been on hold for over an hour.

This is ridiculous.

Any help?

Lacerte Tax

This topic has been closed for replies.

sjrcpa

Level 15

What do you mean by edit?

What year?

The more I know the more I don’t know.

George4Tacks

Level 15

@wmorgan If you give some more specific items, one of the volunteers here may be able to help you. We can not see what you are doing, so you need to describe as best you can.

Answers are easy. Questions are hard!

W

wmorganAuthor

Level 2

Thanks. I cannot edit descriptions for assets, or add new assets.

George4Tacks

Level 15

Correct to screens 10-18. I can't edit the descriptions or add new assets either. Everything was fine a few days ago. Now I can't make changes or additions. I can add values & beneficiaries, but no new asset descriptions or editing current descriptions.

Can you edit in the 1040?

Hopefully you have restarted your computer since this started, often that simple thing will fix a problem.

Have you tried the Tools Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-lacerte-tools-hub/00/71892 I would use it to the Program > WebSetup/Force or you can do that alone following this link https://proconnect.intuit.com/community/install-products/help/how-to-perform-a-force-install-of-lacerte/00/4743

Last try - Is it you can't see the detail below the grid? Click the icon I circled in red

Answers are easy. Questions are hard!

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