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    Not receiving Intuit Link Client Activity Emails anymore

    NDL_CPA
    Level 1

    When i first signed up for Intuit Link, I received the client activity emails just fine. But up until about 2 months ago, I haven't received any notification emails. I've already tried deleting and re-adding my email address with no luck. Any other ways I could fix this?

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    9 Comments 9
    itonewbie
    Level 15

    There were some complaints last year.  If that's not working for you, you'll need to contact Intuit Support to have them look into it.

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    Still an AllStar
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    NCoughlin
    Level 1

    I noticed ours stopped around 12-13-20

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    itonewbie
    Level 15

    In each of the responses in this thread, you should see a button that says something along the line of "Accept as solution".  You can click on the button in the response of your choice to identify that particular response as the solution to your question.

    Cheers!

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    Still an AllStar
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    itonewbie
    Level 15

    @NCoughlinDid you double check your notification settings by logging into Intuit Link for Accountants?

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    Still an AllStar
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    cpacyndi
    Level 2

    I am having the same problem.  How did you fix it?

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    cpacyndi
    Level 2

    did that still doesn't work

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    NDL_CPA
    Level 1

    Intuit support was able to resolve the issue. I guess there was something wrong on their side. I recommend calling them directly 

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    NCoughlin
    Level 1

    Ours started working again with no changes on my side. I'm assuming this was a intuit issues that they fixed.

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    lisa11
    Level 1

    I call support - they could not help me.  I'm lost without receiving notices that a client has uploaded docs into Intuit Link.  Help!!

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