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Need help (lacerate )

Hansonstx1
Level 1

Can’t not efile or receive Acks .. error occurred with background processing of EF transmissions .  When efile .. exception occurred attempting to receive latest statues. 

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2 Comments 2
itonewbie
Level 15

What exactly is the error message you received?

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Still an AllStar
George4Tacks
Level 15
Have you done a hard reboot? (Turn off, then restart)
Have you tried a FORCE install? https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...

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