Lacerte EFile problem

[joshuabarksatlcs]

@IntuitEric @IntuitZach 

On April 1 at around 5 pm Pacific time I called Lacerte support and the recording said Lacerte was aware of some EFile problem, something to do with EFile summary file, which froze the Lacerte program.  I ended up spending 40 minutes for efiling 2 extensions.

Has the problem been fixed?

@IRonMaN you may resume clapping.  

[IRonMaN]

Did those extensions include returns with an 8915F?

[joshuabarksatlcs]

No.  I filed all my returns with the F form back in February.  

[IRonMaN]

Sorry I keep forgetting that it was just ProSeries that was late to the party with that form 

[joshuabarksatlcs]

No worries.  It's still legit to find out if those forms drag the EFiling down.  Still a good question.

Hello @IntuitJim  and @IntuitZach  what did you find out? 

(Oh, @IRonMaN , which other @intuitdude should I ask?  I think one of them frequents here.  I don't remember her name now.)

You know you're getting old when two things happen to you: 

Number 1.  You forget things.

Number 2......  Ummm, I don't remember now.

[IRonMaN]

This was part of Gabi's post about moderators back in early February:

Continue to tag me, @IntuitGabiU, for topics you believe need extra eyes & please welcome @IntuitBrittneyS and @IntuitZacharyG to the party by adding them to the conversation if needed.  

[joshuabarksatlcs]

Thanks for the push, @IRonMaN .  I hope one of the intuitdudes and dudettes will find out and respond

[IRonMaN]

You can always hope --------- Intuit can't take that away from you.

[IRonMaN]

I saw that your man Zach posted to another question earlier.  So I guess that means one of at least 6 things-

1.  He doesn't deal with Lacerte at all.

2.  He only cherry picks easy questions on Saturdays

3.  His phone doesn't ring on weekends when he is paged

4.  He doesn't like being seen in public with you.

5.  He doesn't like being seen in public with me.

6.  He doesn't like being seen with both of us.

[IntuitZacharyG]

Good afternoon. We're trying to get more info on this and as soon as we do I will follow up directly on this thread. We appreciate your patience. 

[joshuabarksatlcs]

thank you @IntuitZacharyG  Please keep us posted.  I have a bunch of extensions to efile.

@IRonMaN  just bit his tongue.  When you update us, I'll also post some tongue biting medicine for him.

[IntuitZacharyG]

Thanks for hanging in there with us!  

[IRonMaN]

"IRonMaN  just bit his tongue"

No I didn't, but you are welcome for me not letting this post get buried and forgotten.

[joshuabarksatlcs]

Thank you @IRonMaN  !!  

There are millions of Lacerte beneficiaries (Lacerte users and taxpayers whose preparers are Lacerte users).  If each gives you just $1, you'll instantly become a millionaire!!  (Not that I know if you are or not already one.)  Go to sleep tonight with that thought!

[IRonMaN]

I'm about a million short of being a millionaire ------------ so I'm close.  As a side note, coyotes have no use for money.  Roadrunners?  That's another story.

[joshuabarksatlcs]

I know a sure way to become a millionaire.

Start as a billionaire.  

I almost gave the advice to Jack Ma, but he beat me to it.

[IntuitGabi]

@joshuabarksatlcs Have you experienced a latency issue today or yesterday? Currently everything is running smoothly on our end. 

[joshuabarksatlcs]

Thank you for following up.

I e-filed several returns and extensions over the weekend and today.  No problem.

10 minutes ago, I e-filed the CA 2022 540ES E-payments for the first time after encountering the problem last week.  My screen is now frozen. 

I'm going to get some lunch now and come back to report if it was latency or a computer brain freeze.