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- Re: Lacerte 2017 tax program, since update is not working in Windows 11?
Lacerte 2017 tax program, since update is not working in Windows 11?
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Alltax
Level 2
06-29-2022
11:14 PM
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Since June 15 when Microsoft dropped internet explorer 2017 comes up with a non-removal screen saying the browser, I am using is not compatible. Specificity internet explorer, I do not have that browser on the new Windows 11 computer. None of the 5 agents has been able to fix it. Any suggestions?
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2 Comments 2
User FIDO 61
Level 8
07-01-2022
11:05 AM
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And you have tried this? ↓
Lacerte login error 6/22/22 - Intuit Accountants Community
♫ So if you ask me and I don't tell you
Bet your sweet bottom dollar I lied ♪
Bet your sweet bottom dollar I lied ♪
AndresVTB
Level 4
07-01-2022
12:45 PM
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Intuit released an update shortly after tax season which, surprisingly, I missed too. What worked for me:
Use the Lacerte Tool Hub to WebSetup/force (under the Install tab) the update to Lacerte 2017 (and 2016 too). After that, we got the normal login screen.
