Best Answer Click here
This discussion has been locked. No new contributions can be made. You may start a new discussion here
Some requests can just be ignored. If it insists, then you probably need to do a FORCE install https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...
Some requests can just be ignored. If it insists, then you probably need to do a FORCE install https://proconnect.intuit.com/community/help-articles/help/how-to-perform-a-force-install-of-lacerte...
Well, OK, but after initially installing it, I was able to open it with no problems, and it seemed to function fine with that session. Are you suggesting that something happened with an update that now I need to do a force install?
Sometimes updates do not install well. Using the FORCE will usually correct anything that went wrong. If it is still insisting on a reboot after you rebooted, something went wrong, so do the FORCE install.
I tried the "Force" install, following the directions you linked to, but we are using an in house server and I couldn't get the address to the server right, so it would not find the file path. I just went to a standard install over the old one and that seems to have fixed it. 19 opened up on the first try and even all the mapping was still in place. So good call, thanks.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.