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K-1 printing locks up the system each time we print

Does anyone know how to correct this?  We were on hold for hours this weekend and it is happening again.  

 

thanks! 

Shelly

 

0 Cheers
3 Comments 3
George4Tacks
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... Have you tried the printer repair tools - one for pdf and one for "real" printer


Answers are easy. Questions are hard!

Thanks for the reply.  This didn't do the trick.  Hopefully Lacerte fixes this soon.  

SusanBradley
Level 3

What printer/printer driver are you using?  Can you print to pdf as a workaround?