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- Re: K-1 printing locks up the system each time we print
K-1 printing locks up the system each time we print
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shellyjchesserc
Level 2
02-13-2024
10:21 AM
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Does anyone know how to correct this? We were on hold for hours this weekend and it is happening again.
thanks!
Shelly
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3 Comments 3
George4Tacks
Level 15
02-13-2024
10:42 AM
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Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l... Have you tried the printer repair tools - one for pdf and one for "real" printer
Answers are easy. Questions are hard!
shellyjchesserc
Level 2
02-13-2024
10:47 AM
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Thanks for the reply. This didn't do the trick. Hopefully Lacerte fixes this soon.
SusanBradley
Level 3
02-14-2024
11:09 AM
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What printer/printer driver are you using? Can you print to pdf as a workaround?
