Welcome back! Ask questions, get answers, and join our large community of tax professionals.
  • Sign In
  • Elevate 2026 Pencil Banner
    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Illinois e-file payment error?

    xxx1
    Level 1

    Anyone else receiving the below error message?

    e-file:  Illinois e-file payment is not included in this version of the program and will print as a blank sheet with an 'unavailable' notation until it has been released and/or approved by the State and Lacerte."?

    We are unable to e-file any Illinois returns because of this error message.

    Anyone have ideas how to overcome this?

    0 Cheers

    This discussion has been locked. No new contributions can be made. You may start a new discussion here

    2 Comments 2
    Anonymous
    Not applicable

    This has been reported and noted as resolved. Please make sure everything is up to date. 
    If you are still experiencing this error, you'll need to disable the e-file error checking in order to transmit. 

    1. Verify all additional diagnostics have been addressed.
    2. Click the E-file dropdown menu.
    3. Click e-file Support Tools.
    4. Select Disable e-file Error....
    5. Click OK.
    0 Cheers
    JMitzelfelt
    Level 1

    I tried this - it did not work.   IL Failed Transmission 

    Any other suggestions?  

    0 Cheers