I am having a Runtime error 217 when i tried to install the Lacerte tax programme on my desktop

[Alvanchu]

I have tried to install 2023 Lacerte tax programme on my desktop, however there is a "Runtime error 217" error pop up during the installation process. Eventually I manage to install the programme but unable to open the programme as the "Runtime error 217" is popping up again and restricted me from opening the Lacerte tax programme. It works fine for my 2023 Lacerte tax planner. Can anyone help to answer what is the issue that causes the "Runtime error 217" for the Lacerte tax programme? Any solution to solve the issue?

[George4Tacks]

Try Tool Hub to do a FORCE install https://accountants.intuit.com/support/en-us/help-article/install-products/perform-force-install-lac...  Option B

I also found https://accountants.intuit.com/support/en-us/help-article/intuit-hosting-service/resolve-lacerte-tax...

[conerstonetax]

I am also having the same issue when I try to install 2024 Lacert tax program. When I go in to the "Lacerte Tool Hub", I only see 2023 on the option B in the hub. 

Can anyone help to answer what is the issue that causes the "Runtime error 217" for the Lacerte tax programme 2024? Any solution to solve the issue?

I have tried to install 2023 Lacerte tax programme on my desktop, however there is a "Runtime error 217" error pop up during the installation process. Eventually I manage to install the programme but unable to open the programme as the "Runtime error 217" is popping up again and restricted me from opening the Lacerte tax programme. It works fine for my 2023 Lacerte tax planner. Can anyone help to answer what is the issue that causes the "Runtime error 217" for the Lacerte tax programme? Any solution to solve the issue?

[George4Tacks]

Run 2024 Lacerte WebSetup (Press windows key and  start typing to find it)

That should do it. If not you will need to do a FORCE install https://accountants.intuit.com/support/en-us/help-article/install-products/perform-force-install-lac...

EDITED to add Restart your computer first to see if that fixes it.

[conerstonetax]

Thanks for your response but I wasn't able to locate "2024 Lacert Web setup" anywhere in the web.

and I also did web setup for 2023 to see if that issue still comes up and still see the same error message from 2023 version as well. 

Any other way to resolve this?  

[George4Tacks]

Sorry, I did misread the year you wanted.

1. Restart your computer. Often that does fix things.

2. Run Lacerte Tool Hub https://accountants.intuit.com/support/en-us/help-article/system-responses/fix-common-problems-error...

3. When using Tool Hub use Install from the left, then Websetup/force at the bottom for 2023 

That should fix 2023. If not you will need to contact support. 

[GS1]

Hi George4Tcks,

Yesterday, while looking at my previous year’s posts, I found out that you’ve answered one of my post and I never thanked you for it. Much appreciated.
I am glad to find out that you operate in California.  I have few questions regarding a Partnership in CA.
Is there a way to contact you in a new window? Thanks

GS1