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How to report bugs/glitches to Lacerte?

ben530
Level 3

Is there a best or official method to report routine bugs/glitches to Lacerte? I know you can submit a service request and attach a client file, maybe that's it, but I'm not sure I want to do that for little things that don't require a personal response. For example, last year the language on the Record of Estimated Tax Payments had not been updated and it seemed like it took too long for that fix to be included in an update. Thanks!

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Accepted Solutions
George4Tacks
Level 15

You got it. That is the way to do it.  Keyboard shortcut is Ctrl + L


Here's wishing you many Happy Returns

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1 Comment 1
George4Tacks
Level 15

You got it. That is the way to do it.  Keyboard shortcut is Ctrl + L


Here's wishing you many Happy Returns