How do I get Lacerte to update in 2024?

[Natalie]

I understand the 2024 program is supposed to have auto updates, but mine are not working.  I've turned the auto update on and off and on again.  Prior to that I downloaded the updates in the scheduler.  I tried importing them but have no idea what the path is for the updated file.

I am so frustrated with this.  I've already spent over half an hour just to try to update.  I've turned the program off and on multiple times as well as restarted my computer.

Help would be very much appreciated, as I need to do some e-filing and cannot under the current version.

[IntuitGabi]

Hi @Natalie 
Try downloading tool hub and Run WebSetup to force a clean install of Lacerte. Here's an article for steps: How to perform a force install of Lacerte Let me know if this resolved e-filing when you get a chance. 

[Phillyjkr]

I have this problem also.  I go back to Lacerte and download the program from there web site and it will update the latest version