On your computer open your Windows File Explorer --> C Drive --> Lacerte --> 20tax. In that folder if you scroll down you should see a file that says 'w20tax.exe'. Right click on that file and choose 'Send To" then choose 'Desktop (create shortcut)'. If that does not work, give our phone support a call at 800-933-9999 and we can walk you through it.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.