H E L P Ver#2

[abctax55]

@IntuitAustin 

@IntuitBettyJo 

@IntuitTylor  (I'm taggin' you 'cuz you're new... and maybe eager to help?

A G A I N - could you PLEASE issue an alert/in-program notice that is very obvious what is going on with the following?   A tiny bit of communication goes a long, long way.

1) Updated due date of 5.17.21 issue

2) APTC issue.

The forum is, again, flooded with the same questions over & over & over & over, thus preventing us hard working volunteers from finding/helping with legit questions.  AND, because the threading/search function is so, so screwed up... there's no way to effectively sort anything.  Right now, page one is 80% asking about the above.  And we ALL know that trying to go to page 2 is an exercise in futility.

[IntuitBettyJo]

Hi @abctax55 

Thanks for the feedback, I will take a look and see what we can do. 

-Betty Jo 

[qbteachmt]

Ahhh...remember the days when a forum platform would examine the title and do a search to see if topics on that subject already exist, and offer them before allowing it to be started again...and again...and again...

Those were the good old days, my friend.

[abctax55]

Thanks.. but we really should NOT have to prod you guys to get out in front of this stuff. 

I know how "PROUD" Intuit is of this "professional" forum.  

A little bit of help FROM Intuit to help us unpaid volunteers try to help all of Intuit's paying customers would be appreciated.  The PR department is dropping the ball.

[IRonMaN]

Do you mean the PR team dropped the pass?

[abctax55]

bump - trying to keep it on page one

[abctax55]

bumpity bump

[abctax55]

Bedtime bump

[IRonMaN]

Did you want a breakfast bump?

[IntuitBettyJo]

Morning! 

We added some wording to the "Ask Community" pages in order to help get users questions answered before they post a question.  Hopefully that helps, heres what it looks like: 

-Betty Jo 

[qbteachmt]

One thing that seems to make the difference now is to explicitly include "Click These Links for more info" because it seems people can't be bothered.

TL:DR

[abctax55]

Wow... someone listened.   I'm floored.

Thanks, and let's *hope* it helps a bit.

[IntuitBettyJo]

Updated! 

[qbteachmt]

Yes, that's great. Take a look at this topic:

https://proconnect.intuit.com/community/proseries-tax-discussions/discussion/re-notified-the-irs-has...

[IntuitBettyJo]

So it just got rolled back temporarily, as we fix another issue that came out with it.  I will let you know as soon as its back. 

-Betty Jo  

[abctax55]

Brunch bump....

[IntuitBettyJo]

Hey there! Just wanted to give you an update that the Advisory messaging at the top of the "Ask Community" pages was re-released last night. Thanks for your continued contributions in community, we appreciate you! 

-Betty Jo