esignature issues

[debgardnercpa]

Is anyone else getting the following error message when trying to send esignature request?

"Unable to send eSignature request.  Please try again later.  Contact Customer support if the problem persists."

[debgardnercpa]

now it appears that when you try to submit the esignature and it fails, Lacerte uses one of the signatures, even though the cannot send it.  How can I get this resolved? anyone else having this issue?

[debgardnercpa · Accepted solution]

just spoke with customer service and there is a "widget error" with esignatures and they are working on it now.  Hopefully back up soon

[debgardnercpa]

is anyone else having issues with this: ESignature widget error

I still can 't send ESignature requests.  Tax deadline is looming 🙂