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efin credentials are missing

johnbeatty
Level 1

Trying to update firm info and when I go to manage EFIN the credentials are missing

 

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2 Comments 2
Karl
Level 8
Level 8

I'm not certain, but you might not be able to DIY this, you might need to call support.

*If this (or another answer/reply) solves your problem, please click "Accept as Solution" to get this post out of the "Unanswered" queue of posts.*
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George4Tacks
Level 15

I am assuming you are doing an initial setup with Lacerte and need to get your EFIN verified and registered. This article should have what you need.  Each line in blue there opens to more information. 


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