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EFILE ERROR --- TEFil.LoadWholeFile: Unable to open Whole e-file

koz1313
Level 1

Is anyone constantly getting this error below when they try to EFILE a client to Lacerte:

Excemption occured attempting to process e-file(s) for client xxxxx. Failure to creating e-file. TEFil.LoadWholeFile: Unable to open Whole e-file mydrivexxxxxxxxxxxxxxxxxx (no exception, just bad result)

Basically after each EFILE sent in to Lacerte, I have to shutdown the program, re login, just to EFILE the next client.

Any suggestions or help?

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1 Comment 1
George4Tacks
Level 15

This sounds like you will need to call support. If you get a simple solution, please post it here in case someone else runs into it. 

 


Answers are easy. Questions are hard!
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