E-Filing Error

[DilipR]

Hi, From yesterday we are seeing an error while EFiling Individual Returns in Lacerte. The Error message reads "Error occurred with background processing of EF Transmissions". One more error says "Exception occurred attempting to process efile(s) from client XXX. An error occurred while executing the command definition. See the inner exception for details".

Apart from this, we are also getting 'Exception' error when trying to open any client file.

Are anyone facing the same issues and if so, how to proceed to resolve these issues. Appreciate your quick response. Thanks in advance!!

[DilipR]

Can anyone please respond on this? Waiting for a solution for this issue. We are unable to EFile Returns at the moment. Thanks!!

Here's the detailed error message that we are seeing in F10 Error tab:

An error occurred while reading from the store provider's data reader. See the inner exception for details. database disk image is malformed
database disk image is malformed

at System.Data.Entity.Core.Common.Internal.Materialization.Shaper`1.HandleReaderException(Exception e)
at System.Data.Entity.Core.Common.Internal.Materialization.Shaper`1.StoreRead()
at System.Data.Entity.Core.Common.Internal.Materialization.Shaper`1.SimpleEnumerator.MoveNext()
at System.Data.Entity.Internal.LazyEnumerator`1.MoveNext()
at System.Linq.Enumerable.SingleOrDefault[TSource](IEnumerable`1 source)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.<GetElementFunction>b__2[TResult](IEnumerable`1 sequence)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.ExecuteSingle[TResult](IEnumerable`1 query, Expression queryRoot)
at System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.System.Linq.IQueryProvider.Execute[TResult](Expression expression)
at System.Data.Entity.Internal.Linq.DbQueryProvider.Execute[TResult](Expression expression)
at System.Linq.Queryable.SingleOrDefault[TSource](IQueryable`1 source)
at Intuit.Applications.PTG.DatabaseService.SqliteDataLayer.AddNewEfilingRecType(EfilingRecType efilingRecType)
at Intuit.PTG.Lacerte.LacerteDataAccess.EFDataAccess.UpdateEFiling(IEFiling efiling)
at Intuit.EFile.Implementation.EFilingResultStorageProcessor.StoreEFilingResult(IFilingResult filingResult, IEFileResultItem efileItem)
at Intuit.EFile.Implementation.EFilingResultStorageProcessor.Execute(FilingResults filingResults, Boolean ignoreDDRId)
at Intuit.EFile.Implementation.EFBatchSubmit.DoExecute(IEFClientSubmitInfo submitInfo)
at Intuit.EFile.Implementation.EFBatchSubmit.Execute(IEFClientSubmitInfo submitInfo)

Exception occurred attempting to receive latest statuses.