Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Detail Input Screen not appearing

hrrisoncpa
Level 3

Anyone else experiencing this?  When I click on a client, instead of the detail input screen appearing, the Forms Screen for that client comes up, and the only way to get to the detail input screen is to right click on a line on the Form that is associated with direct input.

Anyway to fix this?

0 Cheers
2 Comments 2
Karl
Level 8
Level 8

I'm not experiencing that.  That is wild!  I would do the normal IT things: exit RW (if hosted), reboot, reinstall Lacerte (if not not hosted), and if it's still happening, call Support when they open on Monday.  I hope you're able to get it fixed quickly.

*If this (or another answer/reply) solves your problem, please click "Accept as Solution" to get this post out of the "Unanswered" queue of posts.*
0 Cheers
hrrisoncpa
Level 3

Thanks Karl.

0 Cheers