The data conversion process requires that a data conversion file be used on the C Drive. We are in a cloud environment and the C Drive is not a drive we have access to. Any ideas on a work around? Support says there is no way to change the C Drive to another drive.
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My first thought is that you need to download the files to your C drive. Do the conversion, then upload them back into the cloud.
The C Drive is locked down and in-accessible to the locate machine. Lacerte appears to be hard coded to look at C only. I need Lacerte to move the location off the C Drive or my cloud service to open the C Drive for my use. I have a large depreciation schedule I need to convert from Ultra-tax.
Like wise if a Lacerte user would convert the files for me I will gladly pay a handsome fee.
Glenn
Just guessing - install Lacerte 2020 on a local drive on a non network computer https://proconnect.intuit.com/community/download-products/help/how-to-download-next-year-s-lacerte-p...
Do the conversion there. Then upload that date to the online version. I don't use the online, so just an educated guess.
If you are unable to do this, or it fails, you will need to contact support. https://proconnect.intuit.com/community/taxation/help/how-to-contact-lacerte-for-help/00/4691
I do know that once you do the conversion to 2020, you need to carefully review depreciation and state information for accuracy. Once you get things aligned you should go to Screen 3 and remove the check mark for Converted client (proforma use only) this is right above the break for Organizer Miscellaneous. This is for Individual only.
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