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Critical Diagnostic are NOT showing

gf
Level 2

Some of the users in the firm are not able to see all critical diagnostic. The reviewer (different user) does see them. How can I assure all users will see all diagnostics?

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Accepted Solutions
George4Tacks
Level 15

Are all the users on the same version of the software. Press F10 and look at the Versions tab.

 


Answers are easy. Questions are hard!

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2 Comments 2
George4Tacks
Level 15

Are all the users on the same version of the software. Press F10 and look at the Versions tab.

 


Answers are easy. Questions are hard!
User FIDO 61
Level 8

Bonus: as Lacerte updates become available and are applied, some one time Critical diagnostics magically become merely Informational - true story. 

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