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Cannot move between client types. System freezes

jowinch
Level 2

When moving between different client types the system locks up.  Need to close our of Lacerte and then log back in.  Anyone having this problem and any solutions

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2 Comments 2
TylorValdez1
Employee
Employee

Try running websetup force from the Lacerte tools hub. Here is a link to download the tool.

https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

 

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jowinch
Level 2

Thank you.  I will run that tool and see if it helps.

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