The "Organization Name" field is too short for a non-profit organization name as it appears in the IRS EO-BMF. The e-file fails transmission.
Can the field length be increased for "Organization Name"?
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No.
Use some abbreviations. The true name is their EIN, so just make it work. If you want it to show up on a search, I would do some truncating at the end.
"The e-file fails transmission"
Why? I doubt it's the length of the name. IRS sets the efile specs and they usually truncate a long name.
Why fail transmission? Here is the diagnostic, which is why I looked to EO BMF and name mismatch in the first place:
"e-file: E-File rejections can be a result of the information entered for this organization may not match the IRS Exempt Organization Business Master File (EO BMF). The mismatch can the Name, EIN, tax year end etc. Go verify the information at https://www.irs.gov/charities-non-profits/exempt-organizations-business-master-file-extract-eo-bmf. (ref. #53282)"
I don't think that has anything to do with the length of the name. My guess would be a year end discrepancy.
I once had a nonprofit that filed on a calendar year basis for years. Then IRS changed it to a June year end in their system causing an efile reject. I straightened it out for that year, and they did it again the next year.
I'd call the eservices help desk and see what the problem is. EDIT: Or what did using that link tell you?
That link gave me a CSV file. My client was on the CSV but the Name was longer than what Lacerte allowed, so thought it was a mismatch. Other replies are saying that should not matter. I tried submission again and found when I moused over the "US Failed Transmission" message under "Activity":
"The program did not successfully transmit the tax filing. The filing failed pre-submission validation. Validation Failure: Error 854: Your E-fling privaleges (sic) have been temporarily disabled by Lacerte. Please verify the 1 EFIN number associated to your account at LacerteAccountants.com/EFIN-Facts"
However, I get "This site can't be reached" when I try going to LacerteAccountants.com so, another dead-end.
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