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Can't E-file

Michelle Hyde
Level 1

Can't e-file.  This needs to be fixed ASAP.

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9 Comments 9
IntuitBettyJo
Community Manager
Community Manager

We are working diligently to resolve this issue and will update you accordingly.  

lcorey8310
Level 3

Ok, now I feel better it's not just me. Been trying for a while. Placed calls to Lacerte - no call back. Desperate for this deadline to be over! Thank you for your post.

Michelle Hyde
Level 1

Please reply when this has been fixed.

Golf007
Level 2

Same problem here. 

0 Cheers
acuecuecha
Level 1

Add me to the bunch.  Was on hold for 20 minutes before the message changed to acknowledge they knew of the problem.  Not a good day for this to happen. 

lydacpa
Level 1

Unacceptable.  For the price we pay this should never be an issue.

0 Cheers
dave2
Level 1

We can't even get the program to open now.

0 Cheers
SUNNYCA
Level 2

I'm not even getting any error messages when I e-file. I keep getting a spinning wheel icon when the program is trying to validate the return for e-file. Been happening for an hour now. 

0 Cheers
lcorey8310
Level 3

Do you know - has this been resolved? I had a corp return efiled and rejected Wednesday, still in a state of flux. Tried calling many times but could not reach anyone. Please provide an update as soon as you can, thank you.

0 Cheers