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    Can't create/open forms

    jyoungcfp
    Level 1

    Lacerte will not allow me to create/view forms once I have entered the data.  I am current on updates and re-booted my computer.  Anyone else having this problem or have any suggestions.  I was working fine yesterday.

    Thank you!!

     

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    7 Comments 7
    DavidDeJong
    Level 1

    Yes, we are having problems as well.

    Rebooted server, router and switch.

    Problem is on Lacerte's end

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    lrobbins
    Level 1

    My forms are there, with data, etc., but when I try to access or move through & look at them, Lacerte locks up and then get message "not responding."  I ended my Lacerte session using task manager and then re-logged in to try getting a new update, in case that was the problem, but it locked up again doing that too.  😞

     

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    Ann2
    Level 3

    OK, me too!!!!   It's Lacerte not us!!!!!

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    kiatd123
    Level 3

    Same here!!

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    kiatd123
    Level 3

    Same here!!!

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    E-file and REP latency issues have been resolved and we are continuing to monitor closely.

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    UMDJeremy
    Level 3

    Everything is still a mess and has been so for all our network users since Monday. Same issues blue spinning circle, slowness with forms and switching/loading, random errors causing the program to shut down.

    Everything was working incredibly well through 3/19 this year and then this! Ugh.

     
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