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2023 Lacerte will not open

sdwatkins1
Level 1

2023 Lacerte lets me log in but will not open

 

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2 Comments 2
techguyia
Level 2

You may want to install the Lacerte tool hub. 
Using Lacerte Tool Hub to fix common problems and errors

Inside of the tool hub you can go to Program on the left side bar and choose the blue button for Reset Display. Tool hub should close Lacerte and reopen where you can see. it. 

George4Tacks
Level 15

There is likely another window open that you don't (or maybe can't even) see. Use Alt Tab to sort through open windows and close the extras, leaving just Lacerte. Maybe this will help.

As stated Tool Hub can do a FORCE install This gives two options to get you back on the road.

https://accountants.intuit.com/support/en-us/help-article/accounting-bookkeeping/performing-clean-in...


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