Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Putting Lacerte on a new computer. I have the software installed and I login, I do not see any of my existing clients. Can anyone tell me how to get them to populate?

 
0 Cheers
2 Comments 2
abctax55
Level 15

Restore them from your most recent back-up, done from the old computer.  You do back-up regularly, correct?

Upper menu bar "Client".  Down to back-up.  Select where you wish to have the files go (a flash drive is the most convenient way.

Tennis-shoe that flash drive over to the NEW computer, then "Client" and down to restore.  Find the files on the flash drive, select them all (group) and go for it.

Ctrl-B (for backup) and Ctrl-R (for restore) are the hot keys to use.

 

 

"*******Tax software is no substitute for a professional tax preparer*******
( Generic Comment )"
George4Tacks
Level 15