I noticed as of yesterday that when printing to pdf of a return the pdf file size has gone from 3-4 MB to over 30MB. Any idea how to get this size down to normal so i can email the returns to clients for review? I'm not sure why this has happened but I cannot get these out in an email at this size
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Download and use the wonderful new Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
Download and use the wonderful new Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
Fix it tool sound great but it won't download for me. Do you have a tool for that ?☹️
I bet you will find it in your downloads folder. Look for LacerteToolsHub_Setup.exe My recall is that either Norton or Microsoft said something like "are you really sure you wanna load this yet unknown piece of software?" I said yes, I trust it and it loaded. First time I downloaded I didn't see the warning and I assumed the same thing as you did.
This my having fun with words tool to hopefully get the fix it tool to you.
I believe the tool uninstalls Lacerte Tax Pdf driver and re installs it.
You could try the old pdf repair tool https://proconnect.intuit.com/community/printers/help/pdf-and-component-repair-tools-for-lacerte-and...
The hub tool does the component and pdf repair all in one app.
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