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Deborah72
Level 2

I was told an update would fix my problem of attachment of PDF. I can't e-file anything that has a PDF. I have contacted Lacerte three times. Any suggestions?

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3 Comments 3
dkh
Level 15

Have you tried to Tools-Repair Updates .....  (the pic shows tax year 2020 - you'd obviously want to select 2023)Screenshot (15)_LI.jpg

George4Tacks
Level 15

Try the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

Use the Printing choice and do PDF repair

If you used TOOL HUB, there is an update for it. That might be the update referred to,.

 


Answers are easy. Questions are hard!
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Deborah72
Level 2

Thank you all very much.