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ewestley
Level 1
05-03-2020
05:18 PM
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How can I eliminate an e-file error to attach a pdf file when there is no pdf to attach
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George4Tacks
Level 15
05-03-2020
05:43 PM
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Go into the file and attach a pdf. Exit. Re enter the file and delete the pdf. Check the diagnostics again.
Are you sure it says you have to attach? What are the words of the message?
Answers are easy. Questions are hard!
ComputerizedFin
Level 2
05-04-2020
12:01 PM
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Be sure to go to the PDF screen make sure nothing is checked off, if so un-check it; close client & restate Lacerte. If you are still receiving the critical diagnostic error (CDE) and there are NO other CDR that need to be addressed then you can override the CDE. Go to EFile > Efile Support Tools > choose disable efile error. Again be cautious with this tool as it will disable all efile errors even the ones you have yet to address.
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