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ReneeMc
Level 1
02-28-2024
05:47 PM
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We have plenty of paid users but at times, when switching from one tax module to the next, we are told there are too many users and some one has to sign off. This happened where there were 2 of us in the building and we have 12 users. What's the problem?
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sjrcpa
Level 15
02-28-2024
06:14 PM
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People not closing the program when they're done?
Remote users?
Ghosts?
The more I know, the more I don't know.
sjrcpa
Level 15
02-28-2024
06:16 PM
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I haven't seen that in a long time, and it was in fact when too many people tried to access.
When I did see you it, I had the option to see who the users were. Then I could tell someone to get out.
The more I know, the more I don't know.
