An item is marked complete that is actually not complete. Example: Please provide Form 1099. The client wrote a note that it would be provided in February. The item is marked complete.
1. Who marked it complete? 2. Can I reverse that, so it stays open?
Link shows that all 50 tasks and questions are complete. So, the tracking of the information is not correct. And I find it more difficult know that not all information has arrived and therefore to remind him to get it.
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