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LACERTE TOOL HUB. any troubles?

michele
Level 7

Anyone have any problems with the tool hub. I have used it several times.  well my 2023 clients disappeared all 2500+ of them in all modules. I will have to get my IT to restore backup. The tool hub has never done that.

 

thx

Michele

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2 Comments 2
George4Tacks
Level 15

@michele how was this resolved? I am Curious George. My guess is your directory path was corrupted.


Answers are easy. Questions are hard!
chris12kelley
Level 2

My 2024 clients have disappeared 2 X this week in all modules and 1 x in all modules except Individuals. I have tried Lacerte Tool Hub and WebInstall.  I don't understand what's going on

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