A lot of my client files won't proforma. All client files are locked. A good number do proforma but that are a lot that won't. I'd like to know when Lacerte will fix this so I don't have a large time commitment to find those that won't proforma, then unlock, then proforma and finally relock.
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It's a known issue that has unknown resolution date.
1) do a complete, good, clean back-up (or two)....IF you don't already have one/two.
2) Unlock ALL returns
3) Proforma in blocks of 50 or so, with 2018 open to keep a check on the running total of clients.
That way, IF there's still a problem, you only have to look at a block of 50 for any that didn't proforma.
I did it that way on Wednesday, and had no issues.
Has this issue been resolved for Individual, Business and Fiduciary returns yet? When I called back today, after reporting this last week and being told they were working on a fix, I am being told there is no history of an issue and nothing is currently being worked on.
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