Caller ID authentication technology enables subscribers to trust that callers are who they say they are, reducing the effectiveness of fraudulently spoofed calls. This technology is critical to protecting Americans from scams using spoofed robocalls because it erodes the ability of callers to illegally spoof a caller ID, which scammers use to trick Americans into answering their phones when they shouldn't. Caller ID authentication technology also allows consumers and law enforcement alike to more readily identify the source of illegal robocalls and reduce their frequency and impact. The STIR/SHAKEN framework, an industry-standard caller ID authentication technology, is a set of technical standards and protocols that allow for the authentication and verification of caller ID information for calls carried over Internet Protocol (IP) networks. As implementation continues to progress, it will give Americans more confidence that the caller ID information they receive is accurate and will allow voice service providers to provide helpful information to their consumers about which calls to answer."
https://www.fcc.gov/call-authentication
"My account is through lacerte hosted not intuit sales."
Exactly the point. You ignored the message and went to your known, safe, sign in source for confirmation.
Just like, if you ever have a message that your credit card has been used for fraud, you don't call back that number for that message. You call the number on the back of your credit card. They can confirm if there is fraudulent or suspicious activity; or, they tell you there is nothing on their system and that reveals the message itself was an attempt to defraud you out of the credit card info: "Oh, please, is that card in your possession? To prove it, please read me the security digits."
Ha ha ha. Play safely in the real world; it's hard to do, nowadays.
