I lost all my clients in the 2020, 2021, 2022 tax programs what can I do to recover them?

[Bennett2014]

How can I talk to a person?

[George4Tacks]

A person at Lacerte is unlikely to help you. You need to go to your backup drive and restore. Possibly a local tech company can help you recover your files from a corrupt drive. Give more detail and maybe someone can give you more guidance.

Contact Support https://proconnect.intuit.com/support/en-us/help-article/taxation/contact-lacerte-help/L4c6BR3CZ_US_...

[abctax55]

OR.... verify your data path is set correctly.

(unless George is right & your hard drive has failed... NMI)

[TaxPandaCPA]

Did you lock the returns - sorry to hear you lost the data. 

However you can actually retrieve copies of your past tax returns via several ways below

1. Online via IRS Get Transcript Service:

• Visit the IRS Get Transcript page: Go to Get Transcript.
• Create or log in to your IRS account: If you don’t have an account, you’ll need to create one by verifying your identity.
• Request a Transcript: You can choose to view, download, or print your tax transcripts. A transcript shows most line items from your tax return, but not the full form. You can select either the “Tax Return Transcript” or “Tax Account Transcript.”
• Availability: Transcripts are available for the current tax year and the previous three years.

2. By Mail:

• Form 4506-T: Use this form to request a transcript of your tax return. Mail or fax the completed form to the address provided on the form.
  • Link to Form 4506-T: Form 4506-T
• Form 4506: To request a full copy of your tax return, use Form 4506. There is a fee of $43 per return, and it can take up to 75 days to process.
  • Link to Form 4506: Form 4506

3. By Phone:

• Call the IRS: You can request a transcript by calling the IRS at 1-800-908-9946. Follow the prompts to have your transcript mailed to you. This service is available for the current year and the past three years.

4. Through a Tax Professional:

• If you worked with a tax preparer or accountant, they might have copies of your past returns. Contact them to see if they can provide you with a copy.

5. IRS2Go App:

• You can also use the IRS2Go mobile app to request your tax transcript. The process is similar to the online Get Transcript service.

Notes:

• Processing Time: Mailed transcripts typically arrive in 5 to 10 days, but full tax returns requested with Form 4506 can take longer.
• Fees: While transcripts are free, obtaining a full copy of your tax return comes with a fee.
• Years Available: Transcripts are available for the current tax year and the past three years, while full copies of tax returns can be requested for up to seven years.