You likely need to do a repair install
- Press the Windows key + R together on your keyboard to open the Run dialog box.
- Type Control and click the OK button to open the Control Panel.
- Locate the Programs section.
- Click on Uninstall a program.
- Locate the DMS program you need to repair:
- Lacerte DMS
- ProSeries DMS
- Right-click on Lacerte DMS or ProSeries DMS and select Change.
- Select the Repair option and then click Next.
- Check the box, Yes, enable the DMS toolbar for Microsoft Office Applications (if applicable).*Note- This is optional and you are not required to check this box. If checked Microsoft Office must already be installed on this computer.
- Click Next.The repair DMS install will complete.
- Select one of the options below:
- Yes, I want to restart my computer now.
- No, I will restart my computer later.*Note: The changes made by the repair install require the computer to be restarted to take affect. DMS should not be opened until after the computer has been restarted.
- Click Finish.
Answers are easy. Questions are hard!