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I am having a Runtime error 217 when i tried to install the Lacerte tax programme on my desktop

Level 1

I have tried to install 2023 Lacerte tax programme on my desktop, however there is a "Runtime error 217" error pop up during the installation process. Eventually I manage to install the programme but unable to open the programme as the "Runtime error 217" is popping up again and restricted me from opening the Lacerte tax programme. It works fine for my 2023 Lacerte tax planner. Can anyone help to answer what is the issue that causes the "Runtime error 217" for the Lacerte tax programme? Any solution to solve the issue?

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Level 15