How do I reach someone who can solve my problem that customer service and billing are unable to resolve?

[Margo1478]

We were overcharged by $15000 and cannot get anyone to help resolve this.

[abctax55]

1) Stop payment on the credit card/check.

2) Yo - any mods out there to help?

@IntuitBettyJo 

@IntuitDebH 

@Intuit_Al 

(maybe *we* need an updated list of who we can tag when there are issues...)

[IntuitBettyJo]

Hi @Margo1478 

Thanks for reaching out within the community. Please be on the lookout for a private message regarding this issue.

-Betty Jo 

[IntuitBettyJo]

Thanks for the mention @abctax55. 

@IntuitGabi and I are the best contacts within the community. 

[abctax55]

@IntuitBettyJo 

Thanks for jumping in... much appreciated.