How do I fix the error message I keep getting when I try to log into 2018 : unable to validate online credentials

[mikeb441]

I have had no trouble logging in until about  week ago. I logged in then and when I did I got a screen saying to verify my email address-I did, the screen said ok and I have not been able to log in since

[George4Tacks · Accepted solution]

Just guessing, so maybe you should contact support

NetFrame or Windows update? https://accountants-community.intuit.com/articles/1611692-unable-to-validate-online-credentials-mess...

Try a Force Install? https://accountants-community.intuit.com/articles/1607261-how-to-perform-a-force-install-of-lacerte

Support https://accountants-community.intuit.com/articles/1605975-lacerte-support-service-and-sales-hours-of...

[mikeb441]

it worked (without using the word force-when I entered the whole line including force it would not work but taking out force worked!)  Thank you